# Timmi

Timmi is an AI sales agent for messenger conversations. It answers customers on
WhatsApp, Instagram, Messenger and Telegram from a business's own product
catalog — prices, stock, sizes, lead times — qualifies the lead, and writes the
result into the CRM. It is built for businesses that pay for ads and lose the
clicks in an unanswered inbox.

## Pages

- [Timmi (English)](https://timmi.app/): what Timmi does, how it works, and a live demo chat you can talk to.
- [Integrations](https://timmi.app/integrations/): every channel, CRM and catalog source Timmi connects to.

The same two pages exist in six more languages:

- [Русский](https://timmi.app/ru/) · [Интеграции](https://timmi.app/ru/integrations/)
- [Français](https://timmi.app/fr/) · [Intégrations](https://timmi.app/fr/integrations/)
- [Nederlands](https://timmi.app/nl/) · [Integraties](https://timmi.app/nl/integrations/)
- [Deutsch](https://timmi.app/de/) · [Integrationen](https://timmi.app/de/integrations/)
- [Қазақша](https://timmi.app/kk/) · [Интеграциялар](https://timmi.app/kk/integrations/)
- [Кыргызча](https://timmi.app/ky/) · [Интеграциялар](https://timmi.app/ky/integrations/)

## What it does

- Answers from the real catalog. Timmi reads a site, XML/CSV feed, Google Shopping or Facebook Catalog and replies with facts — price, stock, SKU, lead time — instead of generating them.
- Understands what the customer sends. Photos of a room, voice notes and the video of the ad the customer clicked are all read and answered.
- Qualifies and fills the CRM. Budget, timeline, sizes and preferences are collected in conversation and written as a lead, deal stage and handoff task.
- Follows up on silence. When a conversation goes quiet, Timmi continues that specific conversation rather than sending a template nudge.
- Keeps one history per customer. WhatsApp, Instagram, Messenger and a site widget resolve to the same person.
- Hands off to a human at any point, and a human can take over a live conversation.

## Channels available today

- WhatsApp Business (Meta Cloud API, and via Wazzup)
- Instagram Direct, including replies to comments on ads and posts
- Facebook Messenger
- Telegram
- A site chat widget
- Bitrix24 Open Channels
- REST API

## Company

Timmi is built by Elitson. Contact is through the form on
[timmi.app](https://timmi.app/) — leave a phone number and the team replies on
WhatsApp within one business day.